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Put the ISA FASTMATCH Appointment System to Work for You!

FASTMATCH FAQ’s

 

What is FASTMATCH? back to top

FASTMATCH is an electronic, Web-based appointment system for use by all Conference registrants to help plan and arrange their meetings with channel partners at the 2009 Trade Fair.

The system allows any Conference & Trade Fair registrant log on and view available appointment times with any other registered attendee.

 

How do I begin to use FASTMATCH? back to top

After you register for the meeting, you will receive a username and password via e-mail. Click on the live link within the e-mail, or copy and paste the link into your browser window to be taken directly to the sign in screen. Registrants can also go to www.isaconference.org and click on the FASTMATCH icon. The link will take the user to the login screen. Enter the username and password sent to you via email, and you are logged into the system!

Once on the FASTMATCH home screen, click on the link "Add FASTMATCH" to begin searching for an attendee.

 

Why should I use FASTMATCH to schedule my Trade Fair Activity? back to top

It is the most efficient way to schedule your time at the Trade Fair. You can invite trading partners or potential trading partners to meet with you in your booth, or ask to meet them in their booth or some other convenient location.

Don't want to wait in line to see distributors or manufacturers' representatives? Make a FASTMATCH appointment and avoid the wait!

Don't want to keep circling a manufacturer's booth waiting for an available representative on Tuesday or Wednesday? Make a FASTMATCH appointment.

You can ask to make appointments with every Conference & Trade Fair registrant. You can have your entire two-day Trade Fair schedule committed before you leave your office.

 

How do I select attendees I want to meet at the Trade Fair? back to top

You can select the name of any attendee registered for the Conference & Trade Fair. Once you log in to the system, you can search for people to meet based upon company location, a contact person's name, company name, product type and business type.

 

How do I know the person I want to schedule a meeting with has that time slot available? back to top

When you click on the name of the person you want to meet, a drop down menu will appear showing all the times available. You can then request any of the available times.

 

What is a FastMatch Coordinator? back to top

Companies attending the ISCTF can appoint optional FastMatch "coordinators" to manage appointments for all Trade Fair attendees from the company. FastMatch coordinators will only be copied on meeting requests and notifications. If the FastMatch coordinator will need to manage the meetings, the conference registrant's login credentials will be needed. Once you log into the FastMatch site, you will be able to assign a FastMatch Coordinator for your company. Each registrant for the company must enter the FastMatch Coordinator information to allow access to requests and notifications. The FastMatch coordination can help speed the meeting process, ensuring companies meet all their appointments.

 

What time slots are available using FASTMATCH? back to top

FASTMATCH is available for both days of the Trade Fair.

On Tuesday, April 21, FASTMATCH appointments will run from 9:45 AM to 5:00 PM, with a break for the luncheon speaker programs from 12:00 PM - 2:00 PM. Appointments are for 15 minutes, with a 5-minute transition time between meetings. Need more time? You can make a double appointment.

On Wednesday, April 22, FASTMATCH appointments will run from 9:00 AM - 1:30 PM. Appointments are for 15 minutes, with a 5-minute transition time between meetings. Need more time? You can make a double appointment.

 


I have more than one person manning my booth. Can FASTMATCH make more then one appointment for the same time slot? back to top

Yes . Because appointments are made with people and not with companies, a company with more than one person in a booth can receive multiple appointments during the same time slot, but with different representatives.

 

Am I required to have appointment with everyone who uses FASTMATCH? back to top

Accepting a meeting is your decision. The system allows for meetings to be declined or moved to another time. You need to ACCEPT and ACKNOWLEDGE ALL MEETINGS you wish to have, or DECLINE those you do not wish to or are unable to have. The system's unique Notes feature allows you to respond personally to all requests.

 

How will I know when an appointment I requested is officially accepted and will occur?
back to top

ALL FASTMATCH APPOINTMENTS ARE SUBJECT TO CONFIRMATION. THOSE SCHEDULING FASTMATCH APPOINTMENTS WILL RECEIVE CONFIRMATION VIA E-MAIL. ALL APPOINTMENTS SHOULD BE CONSIDERED PENDING UNTIL APPOINTMENT MAKERS RECEIVE ACCEPTANCES FROM THE REQUESTED COMPANY OR ORGANIZATION.

IT IS IMPORTANT TO ACKNOWLEDGE ALL REQUESTS RECEIVED REGARDLESS OF WHETHER THEY ARE ACCEPTED OR DECLINED AS THE REQUESTED TIME SLOT WILL REMAIN CLOSED PENDING A COMPANY'S RESPONSE.

Remember you can always check your appointment schedule online. Additionally, a complete schedule will be sent to you 10 days before the Conference & Trade Fair.

 

Can I cancel meetings I have set up with FASTMATCH? back to top

The system allows you to cancel meetings. Its Notes section also allows users to offer reasons for cancellation.

 

Can I have meetings with trading partners who have not used FASTMATCH? back to top

Yes. Companies can set up booths or organize their personnel to handle FASTMATCH appointments and walk-ins with no appointment.

 

How will my customers or potential customers know I have FASTMATCH appointments or if I will be able to meet with them? back to top

You will be provided with a board you can display prominently to show what time slots have been filled with FASTMATCH appointments. Individual names of appointments will not be shown, only the times that are committed to appointments. You will fill in your appointment board(s) when you arrive at the Trade Fair.

 

Having Problems? back to top

Please email: info@isaconference.org

Please call: 866-460-2360 or 215-320-3862

Please remember that all attendees must register for the Industrial Supply Conference & Trade Fair. Convention Registration CANNOT be accomplished in the FASTMATCH appointment site.
Go to Registration page of the website to register online or download forms.